Privacy Policy – Bepex Net Pakistan Gaming Platform

1. Introduction

Welcome to the bepex net Privacy Policy. Bepex net operates an online gaming and sports betting platform serving players in Pakistan. This policy describes how we handle personal data when you visit our website, create an account, make a deposit, place a bet or contact our support team.

We take privacy seriously. The information we collect is limited to what we genuinely need, it is stored securely, and it is never sold to third parties. By registering an account on bepex net, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described within it.

This policy should be read together with our Terms and Conditions and Responsible Gaming Policy. If anything here is unclear, the support team is available 24 hours a day via live chat to help you understand how your data is handled.

2. Data We Collect

Bepex net collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from payment providers during transactions.

We do not collect data that is not relevant to operating your account or keeping the platform secure. We do not collect sensitive data such as biometric information, political opinions or religious beliefs.

3. How We Use Your Data

The personal data we hold is used for specific, legitimate purposes. We do not use your data in ways that go beyond what is described below.

• Account management – to create, maintain and secure your bepex net account, verify your identity and process your login.
• Payment processing – to process deposits and withdrawals in PKR through JazzCash, Easypaisa, Raast, bank transfers and other supported payment methods.
• Fraud prevention and security – to detect unusual account activity, prevent multiple registrations, identify bonus abuse and protect the integrity of the platform.
• Customer support – to respond to your queries, resolve account issues and record interactions for quality assurance purposes.
• Responsible gaming – to monitor for patterns that may indicate problem gambling and to apply deposit limits, self-exclusion or other tools when requested or required.
• Platform improvement – to understand how players use the platform so we can fix issues, improve navigation and add features that are actually useful to Pakistani players.
• Promotions and communications – to inform you about relevant bonuses, cricket season offers, PSL promotions and platform updates. You can opt out of marketing communications at any time from your account settings.

4. Data Sharing

Bepex net does not sell your personal data. We share data only in the following limited circumstances and only to the extent necessary for each purpose:

• Payment providers – when you make a deposit or withdrawal, your transaction details are shared with the relevant payment processor (e.g., JazzCash, Easy paisa, your bank). We share only what is needed to complete the transaction.
• Identity verification partners – if your account requires KYC verification, identity documents may be processed by a trusted third-party verification service. These partners operate under strict data processing agreements with bepex net.
• Technology and hosting providers – our platform runs on secure server infrastructure. Hosting and technical service providers may process data as part of normal operations but are contractually bound to handle it securely and only for the purpose of providing their service.
• Legal obligations – bepex net may disclose personal data to law enforcement or regulatory authorities when legally required to do so. We will not share data beyond what is specifically requested or legally required.

5. Payment Data

All financial transactions on bepex net are conducted in Pakistani Rupees (PKR). When you deposit via JazzCash, Easypaisa, Raast or bank transfer, the actual payment processing happens within those providers' own secure systems. Bepex net receives a transaction confirmation and reference number but does not store your full mobile wallet credentials or bank account details on our servers.

Debit and credit card transactions are handled through a PCI-DSS compliant payment gateway. Card numbers are tokenised by the payment gateway and bepex net only retains an anonymised token, not the full card number.

Your transaction history – amounts deposited, withdrawn and any bonus credits – is stored in your account and is visible to you in the transaction section of your account dashboard. This history is retained for a minimum of five years for financial record-keeping purposes.

6. Cookies & Tracking

Bepex net uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. A cookie is a small text file placed on your device when you visit the site. We use the following types of cookies:

• Essential cookies – required for the platform to function. These handle your login session, keep your account secure and remember your language and display preferences. You cannot opt out of essential cookies without the platform ceasing to work.
• Analytics cookies – help us understand which pages are visited most, how long players spend on each section, and where errors occur. This data is aggregated and not linked to individual accounts.
• Functional cookies – remember your preferences such as game settings and notification choices so you do not have to re-enter them each visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, though some features may work less smoothly. We do not use advertising or tracking cookies that follow you across other websites.

7. Data Retention

Bepex net retains personal data only for as long as it is needed for the purpose it was collected, or for as long as required by applicable laws and regulations. The following general retention periods apply:

• Active account data – retained for the lifetime of your account plus a minimum of five years after account closure, for financial and legal compliance purposes.
• Transaction records – retained for a minimum of five years in line with standard financial record-keeping requirements.
• Identity verification documents – retained for the duration of your account and for up to five years after closure.
• Support communications – live chat transcripts and email correspondence are retained for up to two years for quality assurance and dispute resolution.
• Technical and usage logs – typically retained for up to 12 months unless an ongoing security investigation requires longer retention.

When data is no longer needed and its retention period has expired, it is securely deleted or anonymised so that it can no longer be linked to you personally.

8. Security Measures

Protecting your personal data is a priority for bepex net. We use a combination of technical and procedural safeguards to prevent unauthorised access, loss or misuse of your information.

• All data transmitted between your device and bepex net is encrypted using TLS (Transport Layer Security) with a minimum of 256-bit encryption.
• Personal data stored in our systems is encrypted at rest.
• Access to personal data within the bepex net team is restricted to staff who have a legitimate need to access it for their specific role.
• Staff with access to personal data are trained on data handling procedures and are subject to confidentiality obligations.
• The platform is regularly tested for security vulnerabilities. Any issues identified are addressed on priority.
• Two-factor authentication is available for your account and we strongly recommend enabling it in your account security settings.

Despite our best efforts, no online platform can guarantee absolute security. If you suspect that your bepex net account has been compromised, contact the support team via live chat immediately so we can secure your account and investigate.

9. Your Rights

As a registered player on bepex net, you have the following rights with respect to your personal data. To exercise any of these rights, contact the support team via live chat or email.